OUR SERVICES
Throughout Dubai Hills Mall, you will find three guest service desks manned by our friendly team members who will be happy to help you with queries, directions and assistance throughout the mall. We have a range of services to make your experience a pleasurable one.
Stay connected with our complimentary high-speed Wi-Fi during your visit.
Read More * Terms And Condition Apply
Power Banks are complimentary to use in the mall. Available for collection at our Guest Serv...
Read MorePower Banks are complimentary to use in the mall. Available for collection at our Guest Services Desk.
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Wheelchairs are complimentary to use in the mall. Please approach Guest Services Desk for mo...
Read MoreWheelchairs are complimentary to use in the mall. Please approach Guest Services Desk for more information.
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Strollers are complimentary to use in the mall. Please approach Guest Services Desk for more...
Read MoreStrollers are complimentary to use in the mall. Please approach Guest Services Desk for more information.
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A gift card to celebrate life’s greatest moments. Redeemable across all mall retailers...
Read MoreA gift card to celebrate life’s greatest moments. Redeemable across all mall retailers and Emaar entities.
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Plan your shopping experience with ease using the interactive digital directories, located t...
Read MorePlan your shopping experience with ease using the interactive digital directories, located throughout the mall.
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Drop your car with our Valet Parking team and enjoy the shopping experience. Valet services ...
Read MoreDrop your car with our Valet Parking team and enjoy the shopping experience. Valet services are located at the main entrances 2 and 4, and Cinema Parking - Level 4.
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Lost & Found, located on Lower Ground - Storm Coaster Lobby. For more information appro...
Read MoreLost & Found, located on Lower Ground - Storm Coaster Lobby.
For more information approach our Guest Service Desk or contact us at +971 4 438 4757 Or email DHMlostandfound@emaar.ae
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Simply plug in, charge, and go. EV Charging Points are located at below locations - Fashion...
Read MoreSimply plug in, charge, and go. EV Charging Points are located at below locations
- Fashion Parking: P2, P3 and P4
- The Storm Coaster Parking: P1 (Superchargers)
- Sharaf DG Parking: P1
- Geant Parking: P1 (Superchargers)
Taxis are available on the Lower Ground Floor, Geant Lobby.
Read MoreTaxis are available on the Lower Ground Floor, Geant Lobby.
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Dubai Hills Mall provides a complimentary tourist shuttle bus service. Below are the schedul...
Read MoreDubai Hills Mall provides a complimentary tourist shuttle bus service. Below are the schedules:
Al Barsha/ Tecom Route
Departure 10:00, 12:25, 15:25, 17:25, 21:30
JBR Route
Departure: 10:00, 15:20, 21:30
The Palm Jumeirah Route
Departure: 12:15, 17:15, 21:30
To know more, please contact us at DHMGuestservice@emaar.ae or +971 4 448 5033
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Shop and enjoy a hands-free experience at Dubai Hills Mall with our Shop & Drop service ...
Read MoreShop and enjoy a hands-free experience at Dubai Hills Mall with our Shop & Drop service available at all our Guest Service Desks.
Before departure, simply collect your bags from the Guest Service Desk or get in touch at +971 56 689 5926, 15 minutes prior to your departure and we will deliver your shopping bags to your preferred location within the mall.
Baby changing rooms are available for parents within the mall. There are separate rooms for ...
Read MoreBaby changing rooms are available for parents within the mall. There are separate rooms for men and women.
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